The Neighborhood Services Division is responsible for developing, implementing and supporting collaborations with public and community based organizations to provide programs that strive to improve community well being.

See our Services section on the website for available services and a Service Directory within the City of Albany as well as regional programs that serve the local area. 


Need Help? Simply Dial 211:

  • Emergency Shelter
  • Affordable Housing
  • Hot Meals and food programs
  • Rental and utility assistance
  • Services for those living with domestic violence
  • tenants rights assistance
  • After school programs
  • And more!

Offered 24 hours a day/7 days a week in multiple language and TTY. If 211 is temporarily unavailable on your phone, call 1 (888)886-9660.

The Alameda County 2-1-1 line is managed by Eden I & R a nonprofit agency committed to linking Alameda County families and individuals to the full range of community resources available to them.

Click here to view 2-1-1 Reports

Tax Exemptions, Fee Discounts & Services

There are a number of tax exemptions, discounts, and service programs available to Seniors and Low-Income residents. The City has compiled a listing of current programs available, including how to obtain applications and who to contact for additional information. View the current list of available tax exemptions, rebates and service offerings here