Information on East Bay Community Energy Rates
East Bay Community Energy (EBCE) is the new electricity provider for Albany and most of Alameda County, including Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Piedmont, Oakland, San Leandro, Union City as well as unincorporated areas of the county. Residents were enrolled in the Brilliant 100 service which costs the same as PG&E but is 100% carbon-free.
EBCE serves more than 550,000 accounts across the county, which represent a population of nearly 1.4 million people. Residents were automatically enrolled in the service based on Albany City Council voting to join the EBCE program.
The PG&E bill can be confusing, and some residents may be concerned that they are being double charged or that their bill has increased. EBCE’s charge is a new item on PG&E bills, but it replaces what PG&E would have charged customers for generation service. On the PG&E portion of the bill, residents will still see electric “Transmission” and “Distribution” delivery charges from PG&E, which have always been a part of the bill. They will also see a “Generation Credit” from PG&E for not buying their electricity and a “Power Charge Indifference Adjustment (PCIA),” or exit fee, from PG&E. On the EBCE portion of the bill, residents will see “Generation Charges” for the cleaner electricity procured by EBCE. EBCE has factored in the PCIA charge into its rate so that EBCE’s generation charges plus the PCIA fee are still the same as with PG&E.
If residents are finding that their most recent bill seems high, they should be aware that during the winter months it is common for energy usage to increase due to heating needs. Therefore, when comparing bills, it is important to consider the season and additional usage. In addition, residents should review the electric and natural gas portions of their bill separately. If they have gas heating, then their natural gas bill may be higher than it was in the warmer months.
EBCE has a sample bill online at ebce.org/residential-billing-page/ with instructions on how customers can compare EBCE charges to what they would have paid with PG&E. Albany City Council Member and EBCE Board Director Nick Pilch explains, “EBCE’s rates for its Brilliant 100 service are the same as PG&E per unit of energy used. Increases in your bill may be due to increased usage or the higher cost of natural gas.”
The Albany City Council encourages residents to consider opting up to EBCE’s Renewable 100 product, sourced from 100% renewable energy from wind and solar that costs 1¢ more per kWh. EBCE also offers customers Bright Choice service, that costs 1.5% less than PG&E rates. Customers are always able to opt out of the program here.
Customers are encouraged to contact EBCE with questions by calling 1-833-699-EBCE (3223) - customers can speak with a live representative from 7 AM to 7 PM Monday through Friday.
For more information about EBCE, visit ebce.org.